Shipping policy

Shipping Policy

Thank you for choosing Image London Wigs. Our Shipping Policy outlines important information regarding the shipping and delivery of your orders. Please read the following details carefully before making a purchase.

1. Order Processing

We strive to process and ship orders as quickly as possible. Orders are typically processed within 2-5 business days, excluding weekends and holidays. However, processing times may vary depending on product availability and order volume.

2. Shipping Methods

We offer various shipping options to accommodate your needs. Available shipping methods may include standard shipping, expedited shipping, and international shipping. Shipping costs and delivery times will vary depending on the selected shipping method and your location.

3. Delivery Times

Delivery times will vary depending on your location, selected shipping method, and any unforeseen delays in transit. Estimated delivery times are provided at checkout and are based on the shipping carrier's estimated transit time.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery and monitor its progress.

5. Shipping Restrictions

Please note that we may be unable to ship certain products to specific locations due to shipping restrictions or regulations. If you have any concerns about shipping to your area, please contact us before placing your order.

6. International Shipping

For international orders, please be aware that additional customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost at checkout. Please check with your local customs office for more information on potential fees.

7. Contact Us

If you have any questions or concerns about our Shipping Policy or the status of your order, please contact us at accounts@imagehairlondon.co.uk or call us at +4420 7231 8077. Our customer service team is available to assist you with any inquiries you may have regarding shipping and delivery.

Changes to This Policy

We reserve the right to update or revise this Shipping Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for updates. Your continued use of our website constitutes acceptance of these changes.